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Overall, I like this patio heater. The only true issue I have with it is that it doesn't put out great heat. If you're sitting right next to it, it'll keep you warm (not hot). But you have to be right next to it. Buying process: Belleze was great. Shipped out quickly, and product in great condition when received. Assembly: Not too bad. I was able to do this myself without any help. Product: As I said, wish it put out the same level of heat that the standard patio heaters put out. It looks amazing. The front cover - trying to get it back on takes some work. I wish it swung open (instead of lifting off), as trying to get the cover back into the slot at the bottom is a pain. But it's minor, and it hides the controls. As I said - I'd still definitely recommend this, but if you're looking to really crank up the heat, you should look elsewhere.